Thank you for shopping with Fiona Wanders! We are committed to delivering your outdoor and travel essentials safely and on time. Please read our shipping policy for important information regarding delivery timelines, charges, and procedures.

1. Delivery Method

We currently offer Cash on Delivery (COD) as our only payment method. Orders are shipped via trusted courier partners to ensure reliable and timely delivery.

2. Processing Time

All orders are processed within 1–2 business days after confirmation. You will receive a confirmation email or SMS once your order is dispatched.

3. Estimated Delivery Time

Our estimated delivery timelines are as follows:

  • Local/Within City: 2–4 business days

  • Nationwide (Major Cities): 3–5 business days

  • Remote Areas: 5–7 business days

Please note: Delivery times may vary based on your location and any unforeseen courier delays.

4. Shipping Charges

Shipping charges (if any) will be clearly displayed at checkout before you confirm your order. We occasionally offer free shipping promotions, so keep an eye out for those!

5. Order Tracking

Once your order is dispatched, you will receive tracking details via email or SMS, allowing you to monitor the progress of your delivery in real time.

6. Failed Deliveries

If the delivery attempt fails due to an incorrect address or unavailability of the recipient, our courier partner will attempt to contact you. After two failed attempts, the package may be returned to us.

7. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 3 days of delivery at [email protected] with your order number and relevant photos.

8. Contact Us

For shipping-related inquiries, feel free to reach out:
📧 [email protected]